frequently asked questions
Frequently Asked Questions?
Here at Ultimate Sea Moss, we give importance to your questions and concerns. We’ve created an accessible platform for your frequently asked questions to be answered!
a. We usually deliver our products ASAP but the entire processing time takes around 2-5 business days
a. This all depends on the shipping method you have chosen. Due to the pandemic, there is no definite time guaranteed by the shipping companies for processing. However, we do try to find the best days to send out your products to avoid busy weekends.
a. Once your product has been shipped, Official Sea Moss does not have any control over the delivery. Although, all orders include $100 insurance and you must create a claim with shipping company.
a. Cancellations are allowed within reason if your order has not yet finished processing, but the decision is ultimately up to us.
a. More often than not, you should be given a response instantly on our website and through texts. If not, expect a reply within 1 to 2 days.
a. There are many benefits that can be delivered by the 92 minerals sea moss contains. Some of the advantages are weight maintenance, lessening mucus build up and inflammation, and enhancing thyroid functions among so much more!
a. It is always important to consult your doctor or physician before consumption of our product.
a. As we’ve mentioned, consulting the children’s pediatrician is a necessary step to take before consuming the product.
a. This all depends on the person! Although most customers say that they see results in the first 14 days.
a. For our gel ingredients, they include lime, spring water and of course, raw sea moss.
a. Similar to vitamins, there are prescribed and recommended doses to take that prevent over dosing. You may also consult with your primary care physician before consumption.
a. Sea Moss is a natural gelatin that can help oppress one’s appetite once consumed that will most definitely assist with your weight loss.
a. Depending on your product, there are different ways to store your sea moss. For example, the gel should be kept inside the refrigerator for maximum of 2 weeks. If you want this even longer, you may store the gel in a freezer. As for the raw sea moss, you can just store it in a cool and. dry area and even use salt to make the moss store longer.
a. Sales vary! To know more, sign up with our mailing list and be the firsts to get notices and information.
a. One of the many benefits of sea moss is helping to regulate your hormones more. It is also a natural libido. Studies show that sea moss can definitely help you with your sex drive.
a. Keeping your sea moss gels properly refrigerated at 37 degrees is key to helping them last.
a. There are many studies to support sea moss and its advantages, showing that it is safe to consume. Although there are no detailed medical research pertaining to this.
a. As sea moss is an over the counter nutrient, FDA approval is not needed but FDA still requires us to register for imports.
a. If you are using klarna as your payment method, you can get a full refund within 14 days. Any other purchases depend on our discretion but a restocking fee applies to all returns.
a. 25% of the product value
a. Please consult with your primary care physician before consuming this product especially if you are pregnant.
a. Official Sea Moss offers 2 oz sizes to try before buying a large order
a. Make sure that you are storing the gel in a freezer, but when this thaws it will naturally become a thinner consistency with just as much nutrients as before.
a. This is definitely possible as long as you buy quantities from 5 lbs and up.
a. Around 5-7 business days.
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